Privacy Policy

Our commitment

Gorilla Mowing respects your privacy. This policy explains how we handle personal information collected through this website, including when you request a quote, contact us, or use our online services.

Information we collect

When you submit a quote request, we collect the details needed to understand the job and reply to you. We may also collect limited technical and campaign information to understand how visitors find the site.

• Your name, phone number, email address, suburb or area, postcode, requested service, and any message you choose to provide.
• The page that referred you, advertising parameters such as UTM tags or a Google click identifier, and the page on which you made an enquiry.
• Approximate location information supplied with the request by our hosting provider, such as country, region, or city. This is not treated as your property address.

How we use information

We use personal information to prepare and discuss a quote, arrange or manage services, respond to questions, maintain our lead records, protect the form from misuse, and understand which marketing activity results in genuine enquiries. We do not use it for purposes unrelated to these activities without a lawful reason or your permission.

Storage and sharing

Quote requests are stored in our business lead system. We use service providers that help us host the website, protect the quote form, store enquiry records, and send business notifications. Those providers may process information only as needed to provide those services. We do not sell personal information.

• Access is limited to people who need it to respond to, manage, or support an enquiry.
• We take reasonable steps to protect information from loss, unauthorised access, use, modification, or disclosure.
• We retain information only for as long as reasonably necessary for business, operational, and legal purposes.

Your choices and rights

You may ask us whether we hold personal information about you, request access to it, or ask us to correct it. To make a request, contact us using the details below. If you are unhappy with how we handle a privacy concern, please contact us first so we can try to resolve it. You may also contact the Office of the Privacy Commissioner.

Changes and contact

We may update this policy as our services or privacy practices change. The current version will always appear on this page. For privacy questions or requests, use the contact details below.